Managed IT and Cloud Desktops, 2 of the top trends for 2022

It sounds strange to say it, but 2021 is almost coming to an end and what a year it has been! In a previous blog, we talked about the significant tech trends for 2021. This time we’re going to look at what we believe will be 2 of the biggest trends for 2022!

Managed IT

Managed IT services give you the support you need for your critical IT technology without the cost and hassle of managing everything in-house.

For example, it is estimated that a successful introduction of managed services can reduce IT cost by 25-45% and boost operational efficiency by 45-65%. But these are not the only advantages you get from partnering with a managed IT service provider (typically referred to as an MSP).

Here are the four main problems that your business might face that could be easily solved by an MSP.

1. High costs of maintaining the in-house IT team

Investing in technologies and qualified IT staff has never been (and cannot be) cheap.

However, managed IT services are often less expensive than owning an in-house department. Just count up the overall costs of hiring an IT expert, including recruiting, payroll, taxes, employee benefits, office space, equipment, insurance, overtime pay, training, retaining, etc. All this turns out to be a luxury most companies cannot afford. Managed IT service providers (MSPs) give you immediate access to a pool of qualified specialists with expertise gained from dozens of projects like yours. You obtain not just experts but a well-knit team that is managed from the vendor’s side. This will improve productivity and streamline processes right off the bat.

2. Slow innovation

New technologies and innovations are the most costly investments in the IT industry. In-house teams need to constantly follow new technology advancements taking valuable resources away from progressing your business.

If you can’t adapt to the changing technologies, you’re setting up your business to be disrupted by competitors.

While adapting can be challenging for in-house IT teams, an IT managed service is built to do precisely that, adapt. They provide companies with access to cutting edge technologies right from the start.

A lightning-fast adaptation paired with access to more resources, a robust working approach, and experience from various projects translates into new technological advancements that can be implemented immediately.

This alone can justify the price of a managed service provider.

3. Scalability challenges

Scalability is critical to maintaining the company’s growth. In the fast-changing business environment, your company has to scale up or scale down resources on demand.

While it’s challenging to react quickly to scalability needs in-house, managed IT services can provide the necessary support to handle the growth at short notice. 

What’s more, hiring an IT service partner to augment your regular staff is the perfect solution to free up or reallocate the resources. 

In such a way, your team can focus on strategic goals, for example, setting the targets you want to achieve in the future as your business grows and changes.

4. Break-fix approach

Quite often, companies reach out to third-party providers when some critical problem appears. This can lead to decreased performance and additional costs for a business.

When you opt for a managed IT service, you turn from putting out the fires to preventing them (entirely). Using a fire extinguisher is always better (and cheaper!) than rebuilding your house. This is what a managed IT service provider does: supports you while minimising the issues that can negatively influence your company’s success.

It directly relates to such services as DevOps that guarantees your infrastructure is secure or quality assurance that ensures that your product is running well and bug-free.

Now, let’s talk about Cloud Desktops

No one could have predicted that a global pandemic would force millions of workers to leave their offices and work from home. Organisations around the world migrated essential apps and data to the cloud to gain business resilience and agility. And to support the new remote workforce, many of you turned to Cloud Desktops to give remote users a secure, easy to manage, productive personal computing experience with Microsoft 365 or Microsoft Azure from the cloud.

Desktop as a Service (DaaS) is not an entirely new phenomenon. Still, it’s undoubtedly experienced significant growth in the past few years, both in terms of technology and market share and significantly more recently due to the pandemic.

The reason for their take-up is that virtual desktops are a secure and flexible means for businesses to support a remote work staff and Bring Your Own Device (BYOD) practices. In a DaaS framework, a provider takes care of the technical and logistical aspects of cloud desktop and app environments. A business rents these services for less than the cost of building and maintaining them. 

If you would like to find out more information about Managed IT Services, or Cloud Desktops, get in contact with our team of experts to see what we can do for you!